Trust & Safety

Reliability should add context, not create verdicts

Because reliability information can affect real people, the platform is designed around context, privacy, response rights, evidence controls, and review.

TrustCircle does not determine guilt, settle disputes, or decide whether someone is trustworthy. It provides structured records and contextual reliability signals that people can consider alongside their own judgment.

Records, not verdicts

A record represents a reported interaction.

It does not automatically establish that every statement is true, and it should not be treated as a final judgment about a person based on a single event.

TrustCircle is designed to surface context, responses, corroboration, supporting information, and repeated patterns rather than treating one report as a verdict.

People have a right to respond

If a reliability record is associated with you, you may be able to provide your version of events, clarify important context, or dispute information connected to the record.

Responses remain connected to the relevant interaction so that people reviewing it can understand more than one side.

Evidence stays controlled

Supporting evidence may contain private conversations, documents, screenshots, payment information, or other sensitive material.

Evidence submitted to TrustCircle is private by default unless an available sharing option is deliberately selected.

Authorized TrustCircle personnel may access protected evidence where reasonably necessary for review, moderation, security, abuse prevention, or legal obligations.

Reporter privacy

Reporter identity is not publicly displayed by default.

TrustCircle may retain information about reporters internally where reasonably necessary to operate the platform, prevent abuse, investigate disputes, protect platform integrity, or comply with applicable law.

Correction and review

If information is linked to the wrong person, materially inaccurate, abusive, misleading, or otherwise inappropriate, you can ask TrustCircle to review it.

Depending on the circumstances, TrustCircle may:

• correct an identity association
• update or restrict information
• request additional context
• review supporting evidence
• update related reliability signals
• remove content
• take action against misuse of the platform
• leave a record unchanged where appropriate

Reliability signals can change

Reliability signals are contextual summaries based on the information currently available to TrustCircle.

They may reflect records, responses, corroborations, resolution history, and other relevant information.

They are not permanent labels.

If underlying information changes, is corrected, restricted, or removed, related reliability signals may also change.

Privacy and data rights

TrustCircle supports applicable privacy and data-rights requests.

Depending on where you live, how your information is processed, and the laws that apply, you may have rights relating to access, correction, deletion, restriction, objection, or obtaining a copy of personal information connected to you.

Sensitive information

TrustCircle asks users to share only information reasonably necessary to understand an interaction.

Avoid unnecessarily submitting:

• medical information
• sexual or intimate material
• government identification
• passwords or financial credentials
• precise private addresses
• information about unrelated third parties

Products involving especially sensitive contexts may use additional privacy and visibility controls.

Our approach

TrustCircle is designed around a few principles:

• context over accusation
• patterns over isolated claims
• responses over one-sided records
• controlled evidence over unnecessary exposure
• correction over permanence
• reliability signals over verdicts